Olive Garden is like TGI Fridays for pasta or "Italian" food.
I don't think it's snobby to think that a chain that serves 10s of thousands of people every day all over the country makes good Italian food. They're too busy responding to focus groups and surveys to actually pay attention to what is "italian food"
That said, the last (and final) time I was at Olive Garden, the dumb-a&& waiter didn't bother to serve our salad or bread until we finished our entrees. No thanks, I'll try somewhere else next time.