FlyerTalk Forums - View Single Post - A quick fix to NWAs nightmare Roach Choice Program
Old Mar 19, 2006 | 6:49 pm
  #18  
SAT Lawyer
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Originally Posted by acvitale
Generates $$$ for NWA... Preserves elite seating benefit...

Solves everyones problem...
No, it doesn't.

Silver elites still get the short end of the stick.

Why should they have to wait until 48 hours out to find out if there's a decent seat available for them? And I'm supposed to sweat it out as a Platinum until two days before the flight to find out if my wife can sit next to me?

If I was a Silver instead of a Platinum, I would still want to take my business elsewhere. As it is, I specifically book flights that have the seats that I want open and avoid others that don't.

The solution, as I said before, is to continue to allow all elites to choose the seat that they want -- subject only to a prior claim to that seat -- at the time of booking. If NW wants to charge its infrequent customers for the privilege of reserving a better seat to raise revenue, then so be it. But no elite should be adversely effected by the "Coach Choice" program.
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