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Old Mar 19, 2006 | 11:20 am
  #31  
pptp
20 Years on Site
 
Join Date: Dec 2004
Posts: 2,034
Not sure what the actual dollar qualification is. Suffice it to say that CO stars are a surprisingly small percentage of PAX that account for a surprisingly high percentage of revenue.

There's not a whole lot we can offer a CO star once on the plane. I try to address everyone in FC by name (not just CO stars) unless everyone's switched seats. If there's a CO star in main cabin (we have that info) I don't have a problem offering a free drink. Might also be nice to say "Thanks for flying with us again, we appreciate your business". Besides that, not much extra we can offer.
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