Originally Posted by jjglaze77
Wow! Thanks for that... I was really worried for a while (I've got a large group traveling). Makes sense... So is it usual for AA to wait to reissue? The reason I ask is that I'm used to DL and when e-tickets are involved, they will reissue while I'm on the phone. I guess I'm just not used to the AA procedures and was worried for a while...
Yes, AA is quite slow when it comes to reissuing tickets. It can take days/weeks. I believe it's queued and likely prioritized by date of travel... it can be kind of annoying, but I know of no way to speed the process up, so you'll just have to wait.
You can also check to see if your ticket has been reissued by entering your original ticket number in the 'Check Refund Status' of the
AA Refunds site. If the ticket has been exchanged/reissued, it'll be noted in the ticket.