Originally Posted by shore9
It shouldn't matter what one is wearing, they should get their upgrade based on their loyalty, which is how it works. If an agent was to refuse someone an upgrade based on their dress, yet they deserve the upgrade, that agent is not doing their job, and I hope that they get fired for that.
Ho hum. If an agent was casting about the boarding area and looking purely on the way people were dressed then I would doubt they would necessarily choose the "loyalty" character - they (loyal AC flyer) just might be the one in shorts and t-shirt on their way to HNL (like you perhaps)
So you have the poor bugger fired for not picking you and where then does that leave you next time?