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Old Mar 17, 2006 | 9:13 am
  #56  
mapsmith
20 Years on Site
 
Join Date: Jun 2001
Location: Tucson, AZ, USA
Posts: 1,124
Originally Posted by drbond
Yes, we do and we freeze the merchants account immediately. Sometimes they no longer get money transferred to them for any transaction for up to 6 months.
I actually had the inquiry done for my business because the purchase from the night before had not been posted when the request for credit came in the next morning. The amount was under $200. The customer placed the order about 5:30 and changed his mind the next morning. Since the machine had "batched" the previous days sales, I had to do the refund as a Credit rather than a Void. It set off alarms at the CC company and I had to explain what happened.
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