Originally Posted by Pauillac
Similar thing happened to me, Beside a wide availability of prefered seat at the front they always declined to assigned one to me. This is in violation of the Skyteam Elite Plus benefit for preferred seating. I tried calling their hotline in the US for the way back and ended up talking to a guy who had no clue at all about skyteam
I just found the rules regarding this on
www.skyteam.com. And used it to my benefit. We are flying on DL miles but on CO metal. I called and explained this to the agent and we now have exit row seats on CO metal.
The only place that there seems to be a problem is that tha waitlisting seems to only good for revenue tickets only. Anybody know any different?