Originally Posted by AlexB
Just returned from a DTW-LHR roundtrip on the 767 yesterday.
Call me a CW newbie, but I was quite disappointed with the downgrade in food service and staff attentiveness in C vs. F on the 777 BA used to operate on this route. I also had no idea that the LHR Terraces lounge was a glorified NW lounge rather than a slightly sub-Concorde Lounge.
The NCW seat is so...short! When in full recline, if you are over, say, 5' 6", you will have to bend the knees.
Further, the ersatz-lounge in the Westin Hotel at DTW with cookies and awful looking sandwiches was quite a step down from the sit-down restaurant service offered in the former BA lounge at the DTW Berry Terminal.
VS Upper Class, IMHO, has NCW all beat, in lounge, food, and service. But BA F trumps VS UC. If you are travelling in CX F and want to be impressed by service, fly BA F via ORD.
Just because C is the highest cabin on the 767 does not mean that it approaches anything like F service.
I'm 6' 1.5" and had little problem with the seat when fully reclined, slept fine in it. Generally anyone up to 6' should be fine when fully reclined. The only way I can see someone under 6' having a problem is if they don't know how to operate the seat and therefore don't use the footrest which allows the seat to extend to the full 6' that it is.