Originally Posted by albatross
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I find this thread amusing, as I am sitting in a Hilton now with free internet access. The Marriott down the street charges $9.95 a night (plus $0.50 tax). I am only here because I am tacking on a one-night stay at Hilton for each week of travel the rest of this year to get Gold, hopefully Diamond.
albatross
I am currently staying at the Omni Parker House in Boston, where they very proudly display a brass sign at the front desk confirming they offer free high speed internet access in every room. The desk clerk said this was the policy at all Omni properties, and it works WELL, as I'm on it now. I do admit it is a pet-peeve to get charged for high-speed internet at full service Marriotts when an increasing number of their competitors do NOT charge for this service. I am a Platinum Premier, so I have been pretty loyal over the years. On some occasions, I'll ask that the rate be bumped by $10 per night and the internet charge NOT be reflected on my hotel bill. I travel on business, but bill out my travel expenses to my clients, who on occasion have inquired about the internet charges. In the future, I may ask that the charges be waived altogether. It will be interesting to see what the reaction is, given the increasing competitive pressures from the market place.