Originally Posted by mikeef
I have two choices here, which are to send a fax to the manager expressing my displeasure or just grin and bare it. I really don't want any compensation, I just want the manager to know that I caught on and am a bit steamed. Of course, the manager already knows that this is going on, so I don't think it would change anything (otherwise, he/she would lose half his staff to better paying jobs), but it really was annoying.
I am not sure this would be worth your time and stress. As you point out the manager is already well aware of this. While unseen to some, this is a very common practice at upscale hotels. They are not going to do anything about it. Rule of thumb is that a town car is ALWAYS going to cost you a premium over a regular cab.