Originally Posted by themicah
And by "personally responding to e-mails" you mean "writing a bunch of sentences that people in India can rearrange into 'personal responses' to e-mails."
Thankfully NWA hasn't followed DL's lead with Indian (yet)....but he does read FT and he is personally responding to each and every email (reminds me alot of Beth (RIP) and Larry) of course I sent my email last weekend to Andrew (EVP Ops)