Good show challenging the surcharges and getting them reduced. Too bad there's not an on-line resource equivalent to the tax tables the rate desks have access to. It would be nice to know with moderate certainty when a tax calc is significantly off base.

On the routing, it's always attractive to take "yes" for an answer, but I'd second the comment that one should be very cautious if there's any chance of wanting a reissue after commencing travel. There are plenty of folks even at rtw/rate desks that have important gaps in their personal knowledge of xONEx rules. If you're right and are confident, you can generally appeal past the wrong-headed agent, but taking advantage of an incorrect "yes" leaves no recourse except perhaps begging on bended knee.