FlyerTalk Forums - View Single Post - NW to charge for exit rows
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Old Mar 14, 2006 | 9:58 am
  #14  
bocastephen
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There is no way I see CO adopting this...Delta maybe, but not CO, and certainly not UA.

A reminder...NWA is also charging ELITE customers to use these seats. There is nothing short of bloodshed outrage going on at the NWA forum and I expect this stupidity to blow up in NWA's face. I already calculated a loss of 1,800 decent spending elites will K/O the entire expected gain from this nonsense.

Didn't someone post that Larry K was laughing at NWA's decision to ask customers to call back during busy hold times in order to save money? I am sure he was laughing himself silly this morning after reading about this plan and its attack on elite customers.

Remember NWA's domestic product is like used toilet paper compared to CO or UA. CO also markets their inclusion of pillows, blankets, entertainment, "meals", etc - for them to say that certain seats fall outside the all-inclusive concept of a full service CO product would be hypocritical. I would be sincerely shocked if CO rolled the same program out.
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