Originally Posted by EnvoyBoy
AMEN!
So does UA. It makes a huge difference.
Of course, any system is only as effective as its enforcement.
Well said. UA's system is excellent: A traditional first class pre-board (that is enforced) and then a (generally) orderly Zone 1, Zone 2 and so on boarding process.
If US is adopting the HP pre-board for "F" then kudos to US. I agree 100% with EnvoyBoy, however, that the system will only be effective if the policy is enforced.