Originally Posted by MatthewClement
I phoned UK PTS to purchase several business class tickets to Asian. It took them a full day to even bother returning my call -- by which time, of course, I'd booked elsewhere!
Hmmm, interesting. I have always got my tickets pretty much right away during the same phone conversation. Once they had to confirm one of the legs and they called me back within 10 minutes after checking with the airline. Maybe I am asking something too easy
