<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BusinessElite:
It never fails to amaze me how for some reason Delta's revenue protection department is the one chosen by FlyerTalkers the world over for the snide comment here and there when in reality every airline and most large corporations have departments that do the exact same thing.</font>
Perhaps it is because the attitude of the RPU towards customers when it comes to multi-segment trips?
I have 2 comments concerning multi-segment bookings:
1) Other airlines have come out and said that they encourage mileage runs during their FT live chats. DL has made it a cardinal sin. Why such a difference in DL's approach to business? This is just plain stupid.
2) Often times we are booking multi-segment trips for business that aren't mileage runs and cannot do so online.