I found this in my box tonight. If you will remember in previous posts I HAD entered the Hilton number in the original redemption, and it was in every email that Mypoints sent to me! This will now take 14 weeks for a 2500 point redemption!! BTW the link at the end for the survey did not work either!!

JudyJFLA


Dear Judy,
Thank you for contacting MyPoints Member Services.
I sincerely apologize for the long wait for both your points and a response from us. I found that the delay in your Hilton HHonors Points was due to a missing Hilton account number. Because you provided it in your email I was able to send that information off to Hilton. Unfortunately Hilton now has 6 weeks to post the points. Perhaps if you contact Hilton they can speed the process up for you on their end.
Should you have any more questions please don't hesitate to email again at [email protected],
Have a nice day.
Best regards,
Kate H.
MyPoints Member Services

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