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Thread: Public perception of AC as a brand undergone major positive shift, says survey
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Old Mar 8, 2006 | 11:03 am
  #11  
Sebring
 
Join Date: Dec 2003
Location: Toronto, Ontario, Canada
Posts: 3,393
Originally Posted by Simon
Sebring: despite all that stuff happening, AC still has a problem with a fair number of their front-line staff who have poor attitudes and negligible customer interface skills.

Cur: what airline are you flying?
That's probably true, but I have few if any dealings with them, and more and more will be automated out of existence.
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