FlyerTalk Forums - View Single Post - Public perception of AC as a brand undergone major positive shift, says survey
Old Mar 8, 2006 | 10:45 am
  #10  
Simon
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Join Date: Dec 2002
Location: YYZ/YOW
Programs: AC SE 2MM * DL MM * HH Diamond * Marriott Lifetime Titanium * Queen's '92
Posts: 5,985
Sebring: despite all that stuff happening, AC still has a problem with a fair number of their front-line staff who have poor attitudes and negligible customer interface skills.

Cur: what airline are you flying?
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