FlyerTalk Forums - View Single Post - 5000 miles from MCI - no switching
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Old Aug 1, 2001 | 8:30 pm
  #3  
roberto99
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Join Date: May 2001
Location: exUA1K, UA MM, lifetime UA1P, AA MM, HH Diamond, Marriott Gold
Posts: 3,806
I've never ever pulled the long distance switch tricks that some people have. A year ago I tried getting MCI to give me some miles to stay with them. I spoke to just about everyone there. I finally spoke to the "saves department".

The saves dept. refused to fork over miles to keep me. Instead they offered a relatively low rate and an hour free per month for 6 months. I stayed for 7 months.

I then switched to OPEX Long Distance and pay 4.5 cents per minute anytime, 4 cents in state and am happy with them.

Next MCI calls and offers stuff. This is the only telemarketer that I have been willing to talk to. An agent calls and I request 20,000 AA miles to switch back. She tells me that 10,000 AA miles is the max. I said that I would consider it upon seeing it in writing. No written offer ever shows up!

Two months later, another MCI agent calls and offers 5,000 AA miles. I tell him that I've already been offered 10,000 AA miles but that MCI couldn't even deliver on the offer in writing. This agent tells me that this is because 5,000 is the maximum allowed.

I said a good bye to him and MCI.

I now believe the many posters that claim MCI to be "full of it"!

Frankly, I'd believe the offer only after seeing the miles post, never because some telemarketer or MCI agent (they too are telemarketers) offered them!


[This message has been edited by roberto99 (edited 08-01-2001).]
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