Originally Posted by allen074
the space between the seat in front of you and your knees is 36cm, that's what seat pitch means in the airline industry

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Yeah, right.

So their incompetence also expresses itself in writing.
At least I can confirm that they do enforce the 6 kg carry-on weight limit, citing security reasons.
I guess it's a good thing that LH's planes are more robust and don't crash with heavier carry-ons stored in the cabin.