The joys of SFO! And children. I always cringe when I see kids in first class because I just know they're going to act up. Often they don't but I've had too many flights where they kick the seats, play with the window shades, etc., etc.

I hope Rudi sees your post -- he had a problem with UA because they are discontinuing C service to HNL and they downgraded him (how dare they ) to cattlecar for the PIP...