Originally Posted by rynbmw
so they will have a separate stop for the preferred members, should i go straight to the car, will the driver tell me which car is mine or will i have to go to a desk like i have to do in JAX?
You should be able to go straight to the car. Usually, the driver makes only one stop (for everyone), and just tells the prefereds which slot their car is in. Everyone else heads for the desk. As a prefered, your keys and rental agreement should be in the car. Overall, my experience at Dulles has been pretty good, and I can only remember going to the desk to the desk infrequently to request some sort of upgrade.