FlyerTalk Forums - View Single Post - Guaranteed Room for Platinum? Sorry we cannot help you
Old Mar 4, 2006 | 7:01 pm
  #24  
vincom
In Memoriam
 
Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
Programs: CO OnePass Plat and SPG - Plat, Marriott Plat (don't use -it's a comp), AmericaWest CP
Posts: 4,810
Originally Posted by Techtravler
I just found out I needed a room in Alpharetta, GA Next week. I checked the website, nothing available. No problem I think, I am guaranteed a room as a Platinum member. So I called the Platinum desk and tell them I need a room at a sold out HIX. They say okay let me check. Ten minutes later, he comes back and says sorry they can’t help me. They are closed out to check-ins. He then tells me they suggest I make all my reservations 2-3 weeks in advanced. I said, “If I knew 3 weeks ago I would have made the reservation then”.

This is a benifit that I could realy use sometimes. I am always traveling last minute, and sometimes it gets tough. I know this has been brought up before, but it really irks me.
Shouldnt they force a resveration and deal with it later?

-Vincent
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