Originally Posted by vincom
Well, already when you punch in your OnePass info into the system most of the time it does a proper job of passing it along to the agent, adding ANI and CLI intergation would only be taking it one step further - usually an upgrade to the current system - well depending on what they have implemented...
-Vincent
it helps when you are making a <20 minutes connection at IAH and you need to
know the gate before hand.