Originally Posted by Aztec_Flyer

As far as I understand the regulations, I think bmi met their obilgation by giving you a food voucher. If you requested they contact someone to inform them of the delay they should also have agreed to this.

The €250 payment only comes into play for denied boarding (as opposed to just a delay), and if the delay was more than 5 hours you would have been entitled to a refund.

Please see http://europa.eu.int/comm/transport/...leaflet_en.pdf
for the relevant texts.

Aztec.