Originally Posted by LAX
I don't even know why I am trying to defend something that appears so consumer "unfriendly", but the way I see it, if you want the convenience of drop off and go and not "run laps" to get the charges off, just pay up in the form of a surcharge at Budget or in the form of a higher base rate at other rental agencies. Again, I personally prefer the option of not paying for something that I don't need (in the form of a higher base rate). Decide for yourself, I guess.
LAX
I can see your point, but why do they have to make it so difficult to have the charge reversed?