Originally Posted by qasr
Yes, usually. The penalty is $400 or more to refund, but you can apply the value to another (higher value) ticket for free, usually.
If your TA isn't giving you the right answer, try calling UA a few times.

I did try to call UA. I got someone who was clueless. Hence, I tried good, old reliable Flyertalk!
Last edited by TequilaSipper; Mar 2, 2006 at 3:51 pm