Originally Posted by Donna D
Budget does not disclose this all the time. Sometimes they tell you, sometimes, there is a small note in the car, sometimes nothing. Actually, I can't recall that they ever have mentioned it to me unless I have mentioned it first. I do not call sticking up a sign someone, or leaving a sticky note in the car somewhere to be "notice" or an agreement. The first time I encountered it I did not know. Also, although its been a while since I checked - once it happened to me - I DID check the fine print and its nowhere mentioned in the contract that I see online [perhaps that has been fixed by now]. I also think I checked the paperwork I got once - but if you are a fastbreak customer, you often don't get anything - and there is nothing you sign such as the other waivers, etc. After finding out about it, it would be no big deal BUT for the hell they put you through to get it taken off. So actually, Budget does "make you run laps" to get the charge removed. As I previously posted, I was forced to wait inside at the rental counter during thanksgiving rush time in florida for over 30 minutes. I find this unreasonable. People do fast break for a reason. Also I find it unreasonable that knowing I only drove one of their cars 5 miles, they should want to charge me $9.50 for the gas when I can and refill it myself for much less.
I don't even know why I am trying to defend something that appears so consumer "unfriendly", but the way I see it, if you want the convenience of drop off and go and not "run laps" to get the charges off, just pay up in the form of a surcharge at Budget or in the form of a higher base rate at other rental agencies. Again, I personally prefer the option of not paying for something that I don't need (in the form of a higher base rate). Decide for yourself, I guess.
LAX