Originally Posted by cigarman
The plane was a 777-300. I went to plug in my empower cord and had no juice. The FA told me "The plane was only three weeks old and hadn't been in to refit it for the power yet". I was dumbstruck.
I have flown on the 777-300 in "Regional" Business Class a few times over the past couple of years and the in-seat power was never available. Although the seats had the jacks installed, the power units weren't installed. That is what I was told when I asked on one occasion. On another flight, I was informed that the power was in-operative. Bottom line, no in-seat power.
My most recent experience was about 8 months ago. Someone please correct me if I am wrong, but it doesn't seem like CX installed the in-seat power units on the 777-300 in "Regional" Business Class -- although they did install the jacks.