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Old Feb 28, 2006 | 2:33 pm
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sadiqhassan
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Originally Posted by MichaelJFK
I recently booked 2 reward tickets using my Skywards miles and while the miles were immediately deducted from my account, I have yet to receive any e-mail confirmation or e-tickets. I spoke with the Skywards service center and they said it normally takes up to a week for the tickets to be issued. Anyone else had a similar experience? Just find it a bit strange not to have so much as an itinerary at this point.

This is my first time travelling on reward tickets on EK...

Thanks in advance

Don't worry about it. Reward tickets are processed in Dubai, so it can be lengthy (which is why they have a minimum time to purchase award tickets before departure). Since these booking are not done online yet, in my experience, Skywards usually doesn't give you an itinerary until the ticket has been confirmed.

Cheers
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