Originally Posted by usflyer999
I have seen this mentioned in another thread, so I was aware of it. Yesterday morning, upon returing a Hertz car to SFO, I looked over the printout and found a charge for fuel. The slip stated "7/8 tank". I immediately questioned this, as I had just filled the car. The second attendant replied that "since I had traveled so few miles, and many people don't refill, hoping that it won't be noticed, they automatically add the charge for low-miles returns". The first clerk never asked if I had refilled the tank, just assumed that I hadn't, although the gauge registered higher than full. Looks like a new revenue enhancing scam being implimented by several companies.
Wow, I'll keep watch for this tactic.