Originally Posted by das
I wouldn't mind the surcharge at all (heck, I'd probably actually use it at places like ORD where no gas stations are close by) if it could be removed by the roving return agent upon presentation of a gas receipt. If people who are too stupid not to look at their receipt don't see it, then too bad for them.
It's the practice of forcing me to stand in line that has me so steamed.
I hear you, but I will bet that's part of their tactics. If you want the convenience of not waiting in line, then pay up. You are essentially paying for the convenience of drop off and go. Not sure if other rental agencies factor this into their rates, but I supposed Budget decided to keep that off their rate so that the base rate looks more competitive? Perhaps once the "convenience surcharge" is factored in, Budget won't be the best deal in town? If that's the case, I really don't mind as I don't want to have to pay for the convenience when I don't need to and Budget's base rate is usually very attractive.
LAX
PS: Wait a minute, this sounds like I am making a pitch for Budget. Once again, I don't work for Budget and I have zero association with Budget other than an occasional customer.