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Old Feb 25, 2006 | 3:27 pm
  #8  
sulsk
 
Join Date: Feb 2006
Programs: TrueBlue, OnePass
Posts: 163
Originally Posted by s25843
I really hate to nitpick your original post but I have a long lazy night ahead of me, since someone called out sick, and I have to man our office.

1)a 45 minute delay, while annoying, is nothing to receive a credit over. I am the owner of a company with offices in Boston & Florida, and we are members of "CompanyBlue". They don't even offer credits for their best customers for delays under 2 hours.

2)All Inflight crews have to go through yearly recertification, and you were in no place to judge that your safety was in jepoardy. Also, you mention that you only paid $25 for these flights. Why would you expect them to give you compensation for anything over what you paid originally? It makes no business sense to them whatsoever.

3)They do keep track of the credits they issue for each passenger, so there is a chance that the more you complain, the less you will receive in the long run.

4)If you keep having these baggage issues, bring a 22" rollaboard with you, and don't check any luggage.

5)Enjoy flying on the cramped 50 seat CRJs that Delta flies from JFK. No TV, no entertainment, and a lovely 30 inch seat pitch.

I really hope you hold yourself to the same standards as you seem to do everyone else.

Thanks for your comments! (I don't mind nitpicking whatsoever.) Just to set the record straight- I don't want a penny more from JetBlue. I have given up on them until I see a marked improvement in their on-time performace, baggage handling and customer service. Just looking at their flights on this beautiful, clear day from JFK-BOS, I see: 1010 cancelled, 1006 took off 40 minutes late, 1002 (the first E-190 flight of the day) took off a half-hour late. From BOS-JFK, 1001 (first flight of the day) was 40 minutes late, 1009 was 30 minutes late, and RIGHT NOW 1015 due to take-off at 4:45 has not yet taken off.

Come on JetBlue, get your act together!
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