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Old Feb 25, 2006 | 2:09 am
  #6  
asu-ua772
 
Join Date: May 2005
Location: Suburbia :rolleyes:
Programs: UA, HA, CO
Posts: 975
What you have experienced is pretty much nothing out of the ordinary. Flights do get delayed, baggage gets mishandled, and you'll run into some rude folks.

I had two incidents happen to me on Aloha within the span of four days. The first one was an interisland flight (45min) that was delayed an hour because the aircraft went mechanical. I ended up arriving i75 minutes late, and 10 minutes prior to another scheduled flight of the same routing that was running on time. Of course I wasn't happy, but I didn't request any compensation. And BTW, that trip was on frequent flyer miles.

A few days later, I was returning to San Diego to head back to school (much like you). The flight was early, but my bags were nowhere to be found. I filed a report and put myself up in a hotel for the night (I lived three hours from the airport then). I got a call about midnight saying that they found my bags and that the rampers had misplaced it the entire time. So I returned to the airport the following morning to find a very rude agent who was unwilling to help me (kept telling me that the counter was closed). I pressed my case, emphasizing that I had put myself up in a hotel overnight at MY expense so that I could pick up my luggage personally, and they eventually found somebody else (a much nicer agent) who escorted me to my luggage. Once again, I didn't request any compensation.

All in all, stuff happens and we should all get acquainted to it. That, and the E190s are experiencing "teething issues" typical with operating a new type of aircraft. Once they have the logistics down, problems should be kept to a minimum. Much like the previous poster, I too don't think there was any grounds for compensation here. Of course I might be a little flustered by the inefficiencies, but even in my two cases with Aloha, I will still continue to fly them.
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