Originally Posted by Austin99
I have no doubt there is, and it doesn't come as a surprise. I still think it should be a small benefit to someone who is a loyal customer. I don't think "not being walked" is to much to ask for from someone who might stay 10, 20 or 30+ nights a year with Starwood. Do you disagree?
Heck Id Love it if I would be walked each time I have a confirmed res. lets see I dont pay for that night -the Hotel that walked me pays, if I was on a prepay I guess they would Credit my CC back, I get SPG pts to the tune of how many Pts it takes to stay at that prop, so with the OP that should get 'em 10,000 SPG pts I guess if they said no room for 2 nights then it would 20,000 pts (I could be wrong on this pt). I also believe that they have to credit you with the Points that you would have earned as if you had indeed stayed with them, I also believe but could be wrong that you still get the stay Credit. I was walked once and got all of the above, it was a 1 night stay.
to me its like getting a DBV from an airline, I just Luv them. wish they took Vols at the Hotels like they do at the Gate.