Originally Posted by gleff
1) You got walked. Bal Harbor should pick up the room night at the Meridian and refund your points for the night. They should also cover transportation costs between the two properties.
2) You shouldn't have to check out of the Meridian until standard checkout time.
I wouldn't be happy at all. It just goes to show how much "Gold" means to SPG. It's my opinion you are looked at the same as anyone else who walks in that door. You would think it would mean that out of everyone at the hotel you would atleast be halfway down the list of people who should walked. Not being walked from a hotel should be a small perk of being a loyal guest of SPG. Even at platinum I am not sure they wouldnt have done the same thing to me.