I just redeemed 2500 MyPoints for HHonors and immediately got this email (despite my not sending mypoints anything). Why?
Date: 22 Feb 2006 09:35:02 +0530
From:
[email protected]
To: protexana
Subject: [AUTO-INTERACTID:xxxxx] Re: CS Request regarding: 2,500 Hilton HHonors Points
Thank you for contacting MyPoints Member Services. We are writing to
let you know that we have received your message, and it has been
allocated tracking number xxxxxxxx.
A Member Services Associate should respond to your inquiry within 72
hours, however we are experiencing a high volume of inquiries this
holiday season so it may take slightly longer. Rest assured that your
inquiry will be responded to.
To help expedite our response to your inquiry, we ask that you refrain
from sending multiple emails regarding the same issue. Sending
multiple emails to us will add to our overall inquiry volume and further delay
our responses to you and other members.
Thanks again for writing in to MyPoints Member Services. We will be
following up with you very soon.
Best Regards,
MyPoints Member Services
MyPoints Customer Service Form wrote:
> The user protexana has made a customer service request
within
> the 'mypoints.com' system.
>
> classification: Hilton HHonors Redemption
> memberRequest: Hilton HHonors number included for pending redemption.
Please See additional contact field.
> additional contact information: xxxxxxxx
>
> transaction info:
> id xxxxxxxxxxxxxxxxxxxxxx
> type PointAward / Redeem
> action date 2006-02-21 20:04:06.0
> posted date 2006-02-21 20:04:06.0
> description 2,500 Hilton HHonors Points
> award -2500
>
>