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Old Feb 22, 2006 | 12:10 am
  #13  
marcuslai
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Join Date: Apr 2004
Location: Tokyo, Vancouver, Hong Kong, Dublin
Programs: CX DM
Posts: 880
and while i am not a credit card T&C expert, i think when there has been a bait and switch, the credit card charges ought to be disputable.

big big thumbsdown to CX. had i been in OP's position on the flight, i would have been fuming, and if i had discovered the problem with the seat early enough, i would have exited the AC and demanded a working J seat before reboarding. let CX find another sucker to take the broken seat.
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