<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Jresn022:
I am booking my ticket today. THE SMS office told me I couldn't upgrade the day of travel, so it was pointless to use the 80K award they said. This doesn't mesh with what I read here.
Any suggestions?</font>
Note two different terms/situations here.
Standing by for a "paid for" B/E seat via the award is one thing, even if you paid for it via an award miles.
Standing by to UPGRADE is another, which of course can never be done.