Originally Posted by cmdinnyc
I was looking to the Flyertalk community to provide some guidance on when my bag stops being considered "delayed" and is instead considered "lost". How long do you typically give before filing a claim via travel insurance and also for seeking compensation from the airline?
For me, it will depend on where I started the trip and where I ended it (departure and destination points). For domestic flights I will give it 2 days maximum, for international 4-5 days maximum. However, if there were irregular ops (such as the snow storm in the northeast lately, in which many flights were cancelled) I would give it a day or two more.
If it is beyond said number of days and I don't have my bag I would file a claim with the travel insurance company (if I have one for the trip)
and with the airline. Also, if the airline cannot find the bag in the airine's system or the bag has not been
delivered by said number of days I would consider it lost.