Originally Posted by flyinggolfer
I think their return flying time was something like 4:20. Not too bad. Even though they were late, she came away with a very positive impression. In her words, "Everyone was so nice. They kept us updated and passed out drinks and snacks at the gate area while we were waiting." They also comped movies to the entire flight. Seems like the B6 people were trying to make the best of a bad situation. These refueling stops must be killing them.
I'm surprised the pax were required to disembark during refueling. I was once diverted SYD-LAX to HNL for refueling on UA and the pax stayed aboard.