FlyerTalk Forums - View Single Post - OT: CATSA screeners decry abuse from passengers, lack of training
Old Feb 19, 2006 | 10:15 pm
  #6  
Golden Toque
 
Join Date: Feb 2005
Location: YWG
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Posts: 1,260
Too bad YOWkid does not have any feelings on this topic!

I had an unpleasant experience with a power tripping CATSA employee who attacked me for taking a second bin. I explained very politely and friendly that i needed it because they wont let me put my jacket on my laptop. He walked up to me and got about three inches from my face and stared at me for about 10 seconds, and then retreated.

This was in YSB and there was a supervisor there doing a training session and watching the goings on, and I wanted to walk over and tell him that their employees need to lay off the caffeine but I truly stopped and did not say a word, as I feared they might not let me on my plane.

Last week in Edmonton, they wanted to screen my laptop, and I said sure no problem like I do every time I get on a plane, and made the mistake of then saying that my laptop should collect frequent swapping points... Just trying to lighten up the air at 5:00 in the morning, and that proceeded to result in me having to listen to the poor screener tell me for 5 minutes how she was just trying to do her job.

I find it kind of funny that Customs officers frequently ask you questions that are just off topic, and totally unrelated to your visit across the border to try and get a sense of what is going through your mind, and to try and pick up on the fact that you are hiding something, while CATSA screeners take such a hard line and make everyone passing through feel like they are being accused of doing something wrong, which naturally makes every passenger very defensive, which would make it very difficult for a screener to pick up on if someone was really up to no good in my opinion.

d.
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