Back in early October, I took a flight with my dog, travelling in cabin. At check-in, I was surprised to be charged $100, since the last I had checked, a few months earlier, the fee was $80.
On the return, I was charged only $80. The agent there said that $80 was the correct fee, the $100 fee was for a checked pet, and handed me a refund form. So I filled it out, as best as I could (I had no proof that she actually travelled in cabin on the outbound, other than the fact I had no checked bags at all), and mailed it off to Tulsa.
I never heard anything, and figured it wasn't worth pursuing any further. But lo and behold, checking my credit card online today, there's a $20 credit from AA, posted a mere three and a half months after the refund request was made.
Not sure if I should give them a ^ or a
or a
