FlyerTalk Forums - View Single Post - Upgrades, new twist
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Old Feb 17, 2006 | 6:41 am
  #8  
auerbal
 
Join Date: Oct 2004
Programs: AP elite; aa; USair; Delta; NWA
Posts: 128
The certificate says upgrade is to be booked through AC or agent. I take this to mean, it is up to me which way I want to book the ug. I would insist on talking to supervisor if AC refused to process upgrade.
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