Just to add my whinge to the list has anyone else noticed that the web@wards flight to Sao Paulo is listed as being 40,000 miles on the KLM site but with Air France it's just 35,000?
"The one leaving from CDG, the other from AMS I guess...?"
I'm no airline expert but it doesn't appear to be the case. Both company websites are naming the carrier as KLM so I assume that means the award is centred around AMS. The full 'fare' for this award is 80,000 miles so with the stated 50% reduction that would make the KLM site the correct version.
Makes me wonder what these FB department employees do all day when they can't seem to get anything right. Their incompetence is enshrined for all to see on their websites yet even when they've been informed about their glaring errors they still seem unable to rectify anything. They seem oblivious to the confusion mistakes like this are causing their members.