FlyerTalk Forums - View Single Post - Experience with Cathay OWE reissue in Los Angeles?
Old Feb 13, 2006 | 8:46 pm
  #8  
JohnAx
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Join Date: Jun 2000
Location: LAX
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Originally Posted by number_6
CX can indeed issue 20 segment computer-printed tickets; the question is whether they have any terminals at LAX (it could all be outsourced, with maybe the CX backoffice being offsite from LAX). Probably asking the 800 premium reservation number about this is the best bet. Once I was able to have CX 800 reservations set up all the changes for a re-issue and it was under 5 minutes at the airport, however they treated this as an unusual procedure. I know in JFK CX would not be able to handle it as a walk-up but could probably do it by prior arrangement (BA does much of the ground handling for CX at JFK, no idea what the LAX arrangement is).
I never doubt your wisdom, but it'll pain me to learn that CMB, with one operation a day, can do what LAX cannot. I certainly was going to pre-arrange the deal with res - the thing I was most looking for from my question was their business hours at LAX. They presumably have little reason to be there before 8 PM, but that's okay as it has a chance of avoiding freeway traffic.
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