Having reflected on this a bit since it was shown, whilst there some elements that were quite shocking, such as the inadequate training, some parts of this programme were very general and hardly major revelations, ie Ryanair's well-documented "F*** the lot of you" approach to customer service.

I think it is worth noting that there was no "whistleblowing" in this programme. All filming of Ryanair staff was undercover - and we've no idea whether the footage used were one-off incidents or just examples of regular occurrences. There were no to-camera interviews the former or current cabin crew, pilots, or management (current staff would obviously speak anonymously). All to-camera interviews were with third parties.

I'm far from qualified to comment on technical aspects of Ryanair's safety procedures, but looking at this from a journalistic point of view, I don't think this investigation was what it could have been.