I have to say I am always pretty sceptical of these types of programmes, but I certainly did not like what I saw tonight. And I have flow them!

A lot of points on the truth or otherwise have already been well made on this thread.

The fact remains, why would you fly them when (with a bit of advanced planning) you can get as competitive a deal on a proper airline for far less hassle. I know the arguments have been rehearsed many times, but you get a degree of service and security (both physical and in a/c maintenance) that is surely worth a small price premium anyway. Add to that the out of town locations of many of their airports, unclean a/c, dodgy food, complete disregard for the customer, no backup if the a/c goes u/s etc. etc. etc.

Oh well, I suppose I'll have to stick to BA then...