Ah!!! You mean the catering enhancements we have undertaken at enormous expense after extensive research. The crinkly potato slices deep fried to a golden perfection and liberally sprinkled with the world's finest NaCl are the result of painstaking resourcing from our catering planners. After all, the majority of frequent flyers tell us this is what they want on our daytime services!!!

(BU66ER the fact that in our staff restaurant - canteen to the uncivilised - the queue is always longest at the fry-up counter. You get served immediately at the "Healthy Options" desk as hardly anyone uses it. I guess that means that 99% of our customers are probably the same as us - they would prefer the full, unadulterated meal service!!!)

Wishing you the best of luck in your communications with Camp X Ray!!! The catering and service in BA are a source of embarrassment to the staff at the moment and, I'm afraid we're getting too shell-shocked to even apologise any more!!!